OUR SERVICES
Starting with the end goal in mind and developing the best strategies to reach it.
Two Tree Solutions' outcomes-first philosophy of experience design helps organizations map a journey to success, implement the right tools to best support it, and measure progress and achievements along the way.
01.
LEARNING EXPERIENCE STRATEGY
Two Tree's four pillars approach leverages your learners' unique journeys to create more impactful experiences for your employees, partners and customers, setting them up for consistent success.
02.
CUSTOMER EXPERIENCE DESIGN
Strategically designed customer experiences aligned to defined business objectives are helping Two Tree's clients move from everyday customer management to lasting customer success.
03.
PLATFORM CONSULTATION
From maximizing use of your current platforms to recommending more appropriate solutions, Two Tree's strategic approach ensures your learning and customer success tools fit your organization's needs and deliver desired outcomes.
04.
CUSTOMER ENABLEMENT STRATEGY
Tailored customer enablement is a cornerstone of long term customer success. Two Tree's team can help with the design, development, and deployment of your tailored customer enablement strategy.
05.
PERFORMANCE DATA MAPPING
The importance of mapping the full end-to-end journey of an experience cannot be understated. Critical to this effort is aligning the performance data from those experiences back to your defined business outcomes, goals, and objectives.
HOW WE DO IT
All experiences need to be designed with intent.
We apply Two Tree's foundational methods and tools to our strategic experience design approach, ensuring quality and consistency in our outcomes:
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The Four Pillars
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Strategic Experience Design (SED)
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Strategic Experience Toolkit (SET)
OUR APPROACH
The Four Pillars
Inspired by Aristotle's writings on modes of persuasion, we drive quality and consistency in mapping strategic experiences by considering Ethos, Pathos, Logos and Kairos. Click here to learn more!
Strategic Experience Design
Core to our approach is Dr. Chen’s SED methodology for designing and optimizing experiences, big or small, to drive to realizing an organization's desired outcomes. Click here to learn more!
Strategic Experience Toolkit
After decades of researching and testing the multitude of tools and methods used across various disciplines, the Two Tree team has cultivated a toolkit for designing and delivering business experiences capable of achieving your defined business outcomes.